(916) 223-2763 Monday - Saturday 9 a.m. - 5 p.m.

Neighbors InDeed's Information & Referral service is the gateway to all Neighbors InDeed's programs.  Volunteers answer calls from Sun City Lincoln Hills residents from 9:00 a.m. to 5:00 p.m. Monday through Saturday, responding to requests for Neighbors InDeed's direct services as well as providing information about local resources that range from health care agencies, to plumbers, to transportation and many, many more. 

Volunteers use a dedicated cell phone that is handed from volunteer to volunteer on each shift with binders for resources and instructions.  When calls are made requesting Neighbors InDeed services, the resident will have a response within 24 hours or less from the time the call is received.  When responding, a program volunteer will contact the resident to arrange a convenient time to come to his or her home. 

Of the calls coming through the Information & Referral line, 54% are for Handy Helper requests and 13% are for the Medical Equipment Loan Program.  Roughly 24% of calls are for referrals to local vendors, agencies and other resources.  It is important to note that Neighbors InDeed does not endorse or guarantee the work of any of these resources.  We simply provide the contact information for residents to use as they see fit.  Some of the catagories of resources the Information & Referral staff have access to are: