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Services - Information & Referral

info & referral

(916) 223-2763
Monday - Saturday
9 a.m. - 5 p.m.


Neighbors InDeed's Information & Referral service is the gateway to all Neighbors InDeed's programs.  Volunteers answer calls from Sun City Lincoln Hills residents from 9:00 a.m. to 5:00 p.m. Monday through Saturday, responding to requests for Neighbors InDeed's direct services as well as providing information about local resources that range from health care agencies, to plumbers, to transportation and many, many more. 

Volunteers use a dedicated cell phone that is handed from volunteer to volunteer on each shift with binders for resources and instructions.  When calls are made requesting Neighbors InDeed services, the resident will have a response within 24 hours or less from the time the call is received.  When responding, a program volunteer will contact the resident to arrange a convenient time to come to his or her home. 

Of the calls coming through the Information & Referral line, 54% are for Handy Helper requests and 13% are for the Medical Equipment Loan Program.  Roughly 24% of calls are for referrals to local vendors, agencies and other resources.  It is important to note that Neighbors InDeed does not endorse or guarantee the work of any of these resources.  We simply provide the contact information for residents to use as they see fit.  Some of the catagories of resources the Information & Referral staff have access to are: 


Health - In Home
Care - In Home Medical
Care - In Home Non Medical
Food and Nutrition (in-home delivery)
Haircuts
Hospice
Pharmacy - Delivery
Telephone Reassurance
Visiting Companionship
Support Groups (and other resources)
Alcohol & Drugs
Alzheimer's/Dementia
Bereavement
Blind and Visually Impaired
Cancer
Caregiver Counseling
Deaf/Hearing Impaired
Diabetes
Eighty Plus Years
Elder Abuse
Gamblers
Kidney Disease
Mental Health Counseling
Multiple Sclerosis
Parkinson's Disease
Peripheral Neuropathy
Pet Loss
Polymyalgia Rheumatica
Veterans
House Maintenance
Air Conditioning
Appliance Repair
Customer Service (Del Webb/Pulte)
Duct Work
Electricians
Electronic and Sound Systems
Fencing
Flooring and Carpets
Garage Doors
Gardeners and Landscapers (& Trees)
General contractors
Grout
Handyman
Hauling
House Cleaning Services
Locksmith
Painters
Plumber
Pool
Remodeling
Roofing
Sprinkler System
Telephone Repairs
Window Washing
Windows (includes Milgaard information)

 

Health - Other
Adult Day Care
Assistive Technology (specialized phone/devices)
Emergency Response System
Food and Nutrition
Geriatric Care Manager
Health Insurance Counseling
Information & Referral
Medical Equipment and Supplies
Medical Equipment Rental
Nursing and Residential Care
Safety/Home Modification
Other Services
Alterations
Animal Control
Attorney - Trusts and Wills
Automotive - Body Repairs
Automotive - Mechanical
Cabinetry
Christmas Lights
Clock Repair
Computor
Donations
Emergency Phone Number (cell phone
direct link to Lincoln Police)
Fraud
Furniture Repair & Re-Upholstery
Glass Work
Golf Cart
House Sitting
Laundry (including dry cleaning)
Legal (advisory/counseling only)
Mailing
Moving Company
Notary Service
Patio Covers
Pest Control
Pet Boarding
Pet Grooming
Pet Sitting
Piano Tuner
Plastic Work
Propane
Recycling Programs
Screens
Secretarial Services
Shopping
Snake Removal
Speaker Systems
Storage
Street Lights
Tax Preparer
Tile Installer
Transportation
Trash Removal
Travel Agent
Water Features


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